Terms and Conditions
It is not possible to guarantee the accuracy of colours shown. No responsibility can be made for different colour settings on individual monitors. Handmade rugs can differ in size. If size is essential then you should phone before ordering.
Order Confirmation
You will receive an order confirmation within minutes of placing your order. It is your responsibility to check this for accuracy. If the goods are out of stock then we will not process your order until we have confirmed with you stock availability and delivery date. If the goods are no longer stocked we shall not be liable to find suitable replacements, we will simply cancel your order and not charge your credit card or other method of payment.
Pricing
We endeavour to display correct pricing and description at all times, Bosco Rugs reserves the right to refuse the sale of mis-described or mis-priced products. This does not affect your statutory rights as a consumer.
Delivery Schedule
Goods are normally shipped within 7-10 working days to UK mainland. Delivery cost is free and included in the price for all UK mainland. You will be required to sign for your delivery, and deliveries are made any time between 8am – 6pm. You will need to make sure you will be present during these hours or a redelivery charge may be applied.
None Standard Delivery
Scottish highlands £20.00
Northern Ireland £20.00
Isle of Man £20.00
Isle of Wight £20.00
Channel Islands £20.00
Isle of Scilly £20.00
Jersey & Guemsey £20.00
All other offshore islands £20.00
Republic of Eire £20.00
All North Ireland, Isle of Wight, Eire, IOM, The Channel Isle’s and the following postcodes AB,DD,FK,IV,KW,PA and PH have a size/weight limit of 12 x 9 (3.66 x 2.74) or 50kgs. Anything above this size/weight will incur an extra delivery fee, which you will be advised of before your order is processed.
For goods which are too large for standard carriers to take – goods over 10’ wide and over 60kgs the delivery time will be extended.
International Deliveries
We can ship items all over the world below is delivery prices of our popular destinations. For International deliveries not listed below please email us your postcode/address for a delivery quote.
Australia £80.00 Luxembourg £35.00
Austria £23.00 Malta £80.00
Belgium £23.00 Netherlands £25.00
Canada £75.00 New Zealand £90.00
China £90.00 Norway £70.00
Croatia £60.00 Poland £30.00
Cyprus £80.00 Portugal £30.00
Czech Rep £30.00 Romania £80.00
Denmark £25.00 Russia £90.00
Finland £35.00 Slovakia £30.00
France £25.00 Slovenia £30.00
Germany £25.00 South Africa £90.00
Greece £35.00 Spain £25.00
Holland £25.00 Sweden £25.00
Hungary £30.00 Switzerland £60.00
Italy £30.00 Turkey £90.00
Latvia £35.00 USA £60.00
Please note that international deliveries may take longer than the standard UK mainland delivery.
All rugs are delivered by professional couriers and need to be signed for.
For international quotes and further shipping information please email sales@boscorugs.com or Tel 01555 752298.
Potential Consequences Loss
Unfortunately errors can occur, particularly with deliveries and we will always do our best to rectify any problems. Unfortunately we cannot take any responsibility for the consequences of late arrival, non arrival or any other problems with your order. If you cannot accept this, please call us and we will cancel your order and give you an immediate refund.
Tax Charges
17.5% VAT is included in all prices shown on the website. As of 1st January 2011 VAT will rise to 20%.
Contact us
If you need to reach us, please email us at sales@boscorugs.com alternatively, you can call on 01555 752298. Our lines are available from 9.00am to 5.00pm Monday, Tuesday, Thursday, Friday and Saturday.
Privacy Policy
Bosco Rugs does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. If you have any queries regarding our privacy policy, please contact us at sales@boscorugs.com. All information gathered including any information given at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998. The information collected will only be used to process your current order. Please note that we do not pass your details on to any other company.
Returns/Refund policy
Our returns policy is simple – Return any goods to us in a unused condition with all labelling attached within 7 days for a full refund to our head office: Unit 1 Harestane Industrial Estate, Braidwood, South Lanarkshire, ML8 5PP. You must arrange for and pay the costs of returning the products and is entirely your responsibility to ensure the safe keeping of the products whilst in your possession. You may also make returns in PERSON to any of our stores without appointment but a receipt must be shown.
We do not refund special order items.
Registered Head Office
Bosco Carpets & Rugs Ltd
43 Belstane Road
Carluke
ML8 4BG
Registered in Scotland
Company No SC300600
Telephone 01555 752298